Delivery times vary based on the specific product, print location, destination country, order size, network status, and shipping method chosen. Generally, standard shipping takes 4-7 days, and express shipping takes 4-6 days. The final costs and delivery times are shown at checkout

We ship to over 200 countries and regions worldwide. Our extensive network of over 130 print partners ensures local production in 32 countries, allowing for faster shipping times.

We partner with over 40 shipping providers, including DHL, FedEx, Royal Mail, Blue Dart, and ZTO Express. The carrier used for your order depends on factors such as the production country, delivery country, shipping method, and order weight​

Accessing your Wall Journeys dashboard lets you easily find all the order details, including tracking information. Navigate to the My Account –> Orders page, select the order you want to track, and review all the information, including shipping history.

If you receive a damaged product, please contact our customer support team immediately with photos of the damage. We will work with you to resolve the issue, whether it means sending a replacement or providing a refund.